Privacy Policy

Privacy Policy

Introduction

At https://coolsculpting-treatments.storysurge.net (henceforth referred to as ‘CoolSculpting Treatments’ or ‘we’), we are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines our commitment to protecting your personal information and details the practices we follow regarding data collection, storage, usage, and disclosure.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website located at https://coolsculpting-treatments.storysurge.net
  • All applications developed and maintained by CoolSculpting Treatments
  • Services offered through our platform
  • Products accessible on or through our websites

Please note that this policy does not apply to third-party services, platforms, or websites linked from our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy is relevant whenever you:

  • Utilize any of our applications or services as an authorized user
  • Visit and interact with our websites
  • Engage with us through various communication channels, including emails, calls, texts (SMS), or newsletters

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to set up and manage your user account, such as username, password, and profile information.
  • Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, payment history, and banking details (only collected and stored securely).
  • Purchase Information: Details about your orders, including products purchased, quantities, and order dates.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data from mobile apps.
  • Location Data: Information about your geographical location when you interact with our services or consent to its collection.
  • Feedback: Any comments, reviews, or ratings provided by users regarding our products and services.
  • Social Media Information: If you connect our services to social media accounts, we may collect data from those platforms (with your permission).
  • Product Information: Details about the products you show interest in or purchase, including preferences and customization options.

We gather this data through various methods: user input forms, account settings, payment processing systems, analytics tools, and mobile app tracking technologies. Additionally, third-party service providers may share Personal Data with us, though they are bound by their respective privacy agreements.

Cookies

CoolSculpting Treatments uses cookies to enhance your experience on our website and gain insights into user behavior. Cookies are small text files stored on your browser or device and serve different purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as enabling you to log in securely.
  • Preference Cookies: Remembering your preferences and settings to personalize your experience.
  • Analytics Cookies: Tracking and analyzing user behavior to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or opt out of specific cookie categories.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period after that to comply with legal obligations. Once the retention period expires or when the data is no longer needed, we securely delete or anonymize the information.

Security Measures

CoolSculpting Treatments has implemented robust security measures to safeguard your Personal Data:

  • Encryption: We employ encryption protocols for data at rest and in transit, ensuring secure communication between users and our servers.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data:

  • Access, rectification, or erasure of your data
  • Restriction or objection to the processing of your data
  • Right to data portability
  • Non-discrimination in accessing services
  • The right to file appeals or complaints with regulatory authorities

To exercise these rights or for any data-related queries, please reach out to our Privacy Team at the contact information provided.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Us

For any questions, concerns, or inquiries regarding this Privacy Policy or your Personal Data, please contact us:

By using our services and providing your Personal Data, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.